Sono Felice Delpino

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

5 star hotel with family friendly amenities all around the resort. Both our kids and parents enjoyed the trip and the pristine facility!

Beautiful resort with great views.

second time visit. Still wonderful.

Everything was great

The first room that I was assigned to had terrible cigarette smell. I asked for a different room and I was given a new room. However , when it was time for me and my family to go to bed, we realized the pillows smelled the body odor of the precious occupants. I saw hairs everywhere on the bed and under the blanket. But we were too tired after the long day of hiking and trekking , and we ended up covering the beds with towels instead to cover up tvr odor. The next morning, when I checked out from the hotel , I informed the front desk personnel about the issue. Although the hotel is spacious and looks clean overall, I am surprised that the housekeepers don’t change the blankets and pillows for new guests. I would not recommend this place, considering I paid over 400 USD for one night stay.

Excellent place to stay

The sofa in the room has dried blood on it. Housekeeping tried to resolve it by putting a towel over it. Lifted the sofa cushion to find a pile of debris, trash and dried rice. It was so gross that the guy who came to change the sofa cushion looked horrified. Before we reserved the hotel, I called specifically to see if the hot tub in the room was accessible by any of the three rooms and was told you could only enter it from the hallway. Upon arrival, we saw that there are two entrances to the hot tub- one of which was from the rooms. Had we known this, we would not have shared hotel rooms. The staff is rude- except the valet guy downstairs. The girl at the bakery yelled at a man while I was there- all because she wanted him to make a straight line. Taxis didn’t want to come all the way out there. I could go on and on. Overall, it was just a bizarre experience.

Sono Felipe Delpino 에서의 3박 4일 정말 좋았습니다. 부모님도 많이 좋아하셨고요. 좋은 추억 만들고 갑니다.

Beautiful property, staff was kind and helpful, amazing views, and great for families!

Very clean , nice interior