Falcon Naama Star Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Helpful staff at the reception and nice clean room with comfortable bed. However for the price I paid the food was mediocre. The room door frustratingly opened only after several attempts at pushing and swipes of the key card. The beautiful palm tree surround pool had imo dangerously loud music playing for hours at a time, which significantly took away from the experience. Also, inexplicably they had set up a dart board in front of the public shower by the pool...😱 The spa had a price list in Euros and when I went to pay they said the amount was actually pounds Sterling. Needless to say, I didn't succumb to their absurd fraud.

I am disabled and need help getting around in a wheelchair. Disgracefully I received no assistance at all. Beware

Decent breakfast, overall a nice hotel good value for money

Very nice hotel. Cheap and best. All inclusive

Communication with the hotel before hand was near impossible. Communication during the stay also very difficult. Noisy guys in the room next door who appeared to be living there. 4 to a room and came home between 2&4am everyday making noise. Woke me most nights. Complained to management the night they were having a full blown shouting match. Made the stay very uncomfortable. WiFi is very poor. Thankfully I was in town for business and spent all day out. Just slept there. The location is a plus for it. Very handy.

Friendly staff and clean

The hotel is very good, but it needs more variety in the food and should have daily activities and an animation team, as these are currently missing.

Friendly staff Nice place to stay , Nice sandy free beach Limited food Good for money

Its an old hotel, but regarding to the cost its reasonable. Staff are very friendly and very helpful. Location is very convenient.

I spent 3 weeks here and had a perfectly good time. Like most of the hotels of this calibre it's fine. It's not a 5 star western hotel, but that's not what you're paying for. The staff are always happy to help and are friendly (Especially Osama, the restaurant manager). I booked an single standard garden view room. My room was ok. It was clean and tidy with 2 single beds, a fridge, a flat screen TV (although only 1 English channels but this channel had no sound). It also has a safe in the wardrobe. The shower was ok but you couldn't really change the angle of spray. The garden view for my room was actually the 3rd floor courtyard area, so if you have your curtains open people walking past can look right inside your room. When I arrived I didn't have a TV remote, but I asked at reception and one was provided very quickly. Unfortunately the cleaning crew sometimes come to clean the room quite late (5ish) so sometimes you're in there when they are cleaning it, and they are not great at changing the toilet rolls or the shampoo and little soaps. Breakfast, lunch and dinner are served in the Restaurant by the pool. I only had Breakfast and Dinner included in my rate. This gets you the food but no drinks, except water, or coffee in the mornings. Taste and quality wise, I thought the food was pretty good. The pool area is quite nice. You have access to a private beach. You need to get a voucher from the security guard. All in all I had a good stay at Falcon Naama Star Hotel.