El Establo Mountain Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Pricy hotel/resort. For the price, breakfast is not included and they charge $25 per person. Staff were uninterested in providing help. Shuttles were quick and prompt. The view is not great either. Overall just an okay experience.

Both restaurants had great food, bar selection and excellent service. The staff goes all out to make sure you haveeverything you need for an enjoyable meal.

Room was clean and spacious, large bathroom, shuttle staff were very friendly. Had a great view from room and able to see lots of different wildlife - recommend watching sunset and night tour - was disappointed had to pay additional $20 to hike trail at the top of the hill. Breakfast buffet was ok - traditional Costa Rica breakfast options. Wish the pool bar was opened longer to have time to swim and relax after done with tourist attractions and supper

Excellent property. Updated and modern. Extremely friendly staff and quick WhatsApp communication with the front desk staff and easy booking for all activities.

Great place with a beautiful view. I stayed on the 9 level.

Amazing location uphill on a mountain, great views of the bay from the back yard of the rooms with frequent visits of birds, staff was very helpful!!

I never leave bad reviews but feel I need to share my families experience. We had a ground level floor with a view of bushes, 2 random plastic chairs on the patio that were very uncomfortable. Not cozy! To get to your room you have to walk through this very dark cave like hallway. Poor lighting. Several spiders on the wall and pillow. Holes in screen, Keep your suit cases zipped! My husband woke up to several bug bites! Stained carpet. We tried to watch a movie at night but no Wifi/ TV didn’t work. The # we were given at checkin for front desk reception either didn’t work or they just don’t answer the phones. We asked if it was possible to change rooms the first night, but bc there wasn’t water to another building, several guest were displaced and hanging around the lobby at 9:00 at night, we were told to speak with a manager in the morning. No a.c. The property is Very steep, no side walks, unwalkable. You have to drive everywhere on the property or ask for a shuttle (but again no one was answering the phone). No parking available at our building, everyone was getting blocked in! Guests that stayed in our building would leave notes with Rm # on car so guests could knock on their door if they needed to leave. We felt trapped! Large buses everywhere. You can’t easily walk to grab a cup of coffee. Inaccessible and kids had no freedom to explore. Felt more like an outdated college dorm feel with a common area to eat. Checked out in a.m. Hope this helps other future families.

Our room was at the top of the hill which was a great view, but no soundproofing. It was loud. The towels and the shampoo/body wash were subpar. We had a car so did not have to rely on the shuttle but a shuttle is provided. We did the night walk which was fun but way too long. An hour would have been plenty.

Good, clean rooms. Unexpected fees. Very nice though

Amazing hotel! Wasn’t expecting them to have just beautiful grounds and an onsite nature reserve you can hike for a small fee. Staff was extremely nice and room views were amazing! Would 100% come back!