อินเตอร์ซิตี้โฮเทล เบอร์ลิน เฮาพท์บานโฮฟ (IntercityHotel Berlin Hauptbahnhof)

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Good

Das erste Zimmer hat stark nach Urin gerochen, so dass es getauscht werden musste. Im Hotel gab es keine Möglichkeit das Gepäck bei verspäteter Abreise kostenlos zu deponieren. Man konnte das Zimmer gegen Aufpreis verlängern oder kostenpflichtige Schliessfächer mieten. Frühstück war ingesamt ok. Beim nächsten Berlin Besuch buche ich ein anderes Hotel.

Nice rooms. good breakfast

Very good location next to Berlin Central station and public transport. Check in is at 3PM, if you like to check in earlier you have to pay 25 euro.There is no free luggage storage , you have rent storage box!! -this was very unusual for a hotel. In our room shower was not draining properly which resulted in flooding floor. We contact the front desk immediately to report this and request service, how ever they don't have technical support on weekend, so nothing was done. The housekeeping never came to clean the room - we have to contact front desk to request service. The bed headboard was disgusting!!! very dirty as it was never cleaned.Free water was provided only at check-in. Over all, ok to stay for 1 night.

There was fairly large stain on the headboard of the bed that was reeking of cigarette smoke. The front desk gave me a new room but didnt comp my stay for the two nights in the room that reeked of cigarette smoke. They also didnt provide the same room set up as I initially booked. They said they would give me free breakfast for the rest of my stay but I was denied entry twice and then finally was able to go for the last 2 days. The only good thing about this hotel is the proximity to the berlin hbf. The ac was not working very well during the heat wave and they didnt offer free water despite the heat.

Hotel near Train station.

A good modern city hotel

The room was clean and the breakfast was very good.

The location is perfect, just 200 meters from the Berlin train station. The breakfast is very nice. The shower door was not working properly, but it was not a big deal. The breakfast was very good. There is no gym at the property! The room service is very basic. There was no iron in the room!

Given that Hotels.com had screwed up my reservation, this hotel really helped me out. Arriving late at night, following a long day of business travel, the last thing I wanted to hear was that I have no reservation - due to Hotels.com Initially, the receptionist said the hotel was fully booked. But he worked some magic and found me a room. Thank you so much for going the extra mile Sir!!