The Singular Patagonia

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Everything 5 stars

Lovely hotel integrated within buildings previously a large industrial site, creating an interesting juxtaposition between industrial past and current first class hotel. Our room was large with an amazing view of the fiord. Service was excellent. Restaurant and bar provided great choices of high quality food and drink. So glad we had the chance to stay here.

This was our second stay in a week. The staff made us so welcome again. Love this hotel!

Fantastic hotel with wonderful staff. The history of the building has been beautifully preserved. The view from the rooms is amazing. We loved c our stay!

It was a very disappointing experience - it’s not worth the price at all. We did not get any of the excursions we wanted because it was booked out or weather. They also don’t allow you to book ahead of your stay, so you’re at their mercy. We ended up doing our own excursions with outside companies who had plenty of availability or by renting a car. The staff also miss critical requests like to go breakfast (which is offered), would bring out wrong dishes to dinner, didn’t offer us a ride from the airport despite having 5-10 hotel cars parked outside and the ride is 5 minutes etc etc. It’s just not a 5 star experience that we were hoping for on our honeymoon.

Sencillamente es[ectacular! Todo!!

Wow

Very clean rooms with wonderful views. The excursions made our experience very special. Gonzalo and Franco were excellent guides. A few hotel staff members stood out to us. We will always remember them, it was Fernando at the bar, Camilla, Javiera and Max. We always enjoyed seeing them during our stay.

As mentioned in previous reviews, the service at this hotel does not match its price. While the location and design are both top-class, the poor service completely ruins these advantages, along with guests’ vacation experience. The hotel’s operations team is unprofessional and fails to meet even basic service standards, let alone make guests feel comfortable or welcomed. A significant portion of the staff come across as cold and unhelpful, leaving guests confused and frustrated—especially at the front desk and in the restaurant, where the indifferent attitude is particularly puzzling. This unpleasant experience led me to cancel Singgular Santiago, and I will not be returning in the future.

Great views, spa was good, the lamb chops in restraunt were the best ever.