We were situated in the older tower, but had a great view of bay. It was more difficult to find and navigate to hotel restaurant due to lack of any signage, and that our more obvious route was outside. Hilo is, after all, the rainiest city on the planet. Took us a wet try, and getting info to "maze" back to the older tower from restaurant staff. We suggest better signage, or info in room. The restaurant staff was okay...clearly overworked and understaffed. Front desk was adequate, but did exude the "Aloha Spirit". The older tower, although clean and sufficient, could use fresh paint, and new carpet in halls. The location and view, and lack of very many alternatives left this hotel as a good, and sufficient choice. Rooms were roomy, and beds/pillows/linen comfy.
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