The Royal Sonesta Chase Park Plaza St. Louis

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Everything was perfect my favorite place to have a staycation

The staff at the hotel were extremely helpful and friendly. The room was clean and the restaurants were all very good. We were fortunate to be able to get an early check in showing up way before the normal check in time. Great location next to the park with multiple walk-to restaurants in the neighborhood. I would definitely stay here again.

Loved our stay! We had a girls’ weekend and the pool was definitely the highlight of our stay with the good drinks and food!

This hotel was a big factor in the success of our trip. The heated pool was incredibly helpful for me to survive the water with a ten year old grandson, even though it was warm outside. Staff was excellent, barring one very ineffective restaurant server. Very impressive was the building quality. I have never experienced such a quiet hotel stay, couldn't hear every shower, flush, hall noise, etc. A last benefit was the "in house" movie cinema. Just lovely stay!!!

We were two women on a 'girls weekend' and were "upgraded" to a queen suite so one of us slept on the sofabed which was reasonably comfortable - the queen bed was very comfortable. We had an awesome view of Forest Park and a spacious room. The whole place felt luxurious. The fitness center was a bit stuffy but had a LOT of equipment (although some needed maintenance...). The pool was huge and the water temperature just right. We loved the location next to Forest Park and CWE with lots of restaurants nearby. We also loved that the Chase Club had a band on Friday and Saturday nights so we could have a nightcap and dance a bit before heading upstairs. We got a competitive rate (for the area) via Expedia which made it affordable. My only complaint was the cost of parking. $40/night to self-park as a guest of the hotel was outrageously expensive IMO. We were both driving from two different cities so I ended up parking my (older) car in the city lot about 3 blocks away. While we decided against a late night movie, it was fun to have the theater right there as well. It was hot and humid so having so much within a few blocks was helpful. I would definitely stay here again!

Excellent accommodations and the staff are very helpful

Policy. I booked through Expedia but I had to leave a day early so the hotel charged me for the extra day even though their policy says leaving results in a one time charge of 75$.

My first night the single elevator near my room sounded like a roller coaster or someone had a rolling cart going above my room. Any time someone took the elevator it was so loud for 2 nights. I called the front desk about other issues-my Expedia package that stated $15 credit for room charges and clarification before I used it (which at check out the $15/day was never applied as stated by Pedro or Paco, manager). But I told him “are you aware of this loud elevator. He said no. I’ll get it looked at” well wake up day 2 and sure enough the 3rd party official elevator maintenance was doing repairs and the elevator was closed for most the day until fixed. Who knows what could have happened -from the sound it seemed like a serious issue. Which I saw multiple staff walking by it, using it-which sums up the staff. Especially front desk-rude and passive. Don’t get me started about valet rude guy-my first encounter upon arrival made me park on the street nightly to not use the hotel valet or lot.

Terrible Room View. Parking costs were undisclosed. Additional nightly Resident Taxation and Fees were undisclosed until checking out.

Upgraded to a suite. Very spacious and comfortable. Staff very helpful.