We were there for 4 days and never got room service. I asked 3 times a day for two days. The last time was on the evening shift and the young man told me that the towels are being dried and he would bring them up, he never showed. There was also a stain in the bathtub that made it look like a puddle of urine, and they did not have anything to keep you from slipping. The chair in the living area had a big blood spot on the arm of it. Nobody ever came up to try and clean it. The breakfast was not great, same stuff every day. This is the worst Hilton stay ever.
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