From the moment we arrived, we were reassured that all members of staff had been made aware of our son’s needs. This immediately put us at ease and meant so much to our family.
The larger family room was perfect for our son’s needs and gave our family plenty of space. The child safety locks on both balcony doors were an excellent feature.
One of the standout highlights of our stay was the incredible breakfast. Every day, the chefs prepared our son a special gluten-free waffle, which he absolutely loved and looked forward to each morning. It was such a thoughtful gesture that made breakfast a real highlight of his day and one of ours too.
We also thoroughly enjoyed every restaurant that was open for dinner during our stay.
The cleanliness throughout the hotel was simply impeccable. Every area of the resort was maintained to an exceptionally high standard.
The restaurant staff took our son’s allergies incredibly seriously, and we always felt completely safe dining there.
The pool staff were wonderful with our children, housekeeping kept our room immaculate throughout our stay and the evening turndown service was a lovely touch after long days exploring with three tired children.
We felt the children’s club could have had more structured activities rather than a single room with one member of staff. A larger team of enthusiastic, child-focused staff might offer a more engaging experience and would be a wonderful addition to an already fantastic family resort.
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