Hampton Inn Washington, D.C./White House

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Had several issues with the stay, but staff was good to deal with.

I liked everything about this property. The only downside is I left my prescription glasses in my hotel room.

By 9:30 the hoy egg were gone and wasn't replaced.

Great place

The staff here were so eager to help. This hotel is a great location to all the attractions and the metro. I would recommend staying here.

Front desk staff was amazing. The 2 lady’s that treated us were awesome. We arrived very early and they complimented parking and the storage of our luggage as we ventured DC. Very good with my 8 year old kid. No complaints and very good price compared to the other hotels in the area. Within walking distance to everything.

We had two rooms and they were great, but one of the rooms had an air conditioner that did not keep the room cool. Thermostat was set to 70 and it was consistently 78 degrees which was a little toasty.

We really liked that it was close to metro/subway stations to get around the city. Several good places to eat close by like potbelly’s and Luke’s lobster. It’s close to the White House if you have a tour. You could jump on the metro to get closer to museums or the Capitol or Library of Congress. I also liked the walk in shower rather than a tub.

The property is older but well maintained. My room was smaller than I'm used to, but it was comfortable and cozy, and the bed was perfect. The location is excellent. The only downsides were that both windows faced office buildings, so there wasn't much of a view, and the open-face refrigerator gave off enough light to make it difficult to fully darken the room at night. Unfortunately, my stay ended on a disappointing note. After checkout, I discovered a room damage charge had been added to my account. After some back and forth, it was determined to be a mistake and the charge was reversed. While I appreciate the correction, my concern is with the process. If housekeeping reports room damage, management should verify the claim before charging a guest. This situation could have been avoided entirely with a simple review. What made the experience even more frustrating was being told I would have to wait until Monday to speak with the General Manager. If the charge was incorrect, it should have been investigated and resolved immediately. As someone who travels frequently and regularly stays at Hilton properties, this experience was disappointing and has caused me to reconsider future stays at Hampton Inn.

Room smelled awful upon arrival...ac was not working, but the maintenance guy came very quickly and was able to fix the issue within the hour. However, the room still smelled. Staff was friendly and knowledgeable.