I had a wonderful experience during my stay. The staff were friendly and supportive, and I would especially like to thank Arnil, a trainee, for his excellent assistance during checkout. I’m not entirely sure if I spelled his name correctly, but I hope he can be given recognition for his great service. I also truly appreciated the well-organized elevator system and the strong security measures, which added to my overall comfort and peace of mind.
There were a few areas that could be improved. The room doors tended to slam loudly when closing, which became disruptive when other guests didn’t close them carefully. I also hoped for a more favorable rate considering the length of my stay.
Additionally, the TV system could be updated to include a clearer channel list and a wider variety of channels, including more dubbed and subtitled options.
The in-room dining service shown on the TV menu also needs updating to reflect current offerings and provide a more accurate and convenient experience for guests.
Overall, thank you for the warm hospitality. I genuinely appreciated my stay and am grateful for the efforts of your team. I look forward to seeing continued improvements in the future.
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