สตาร์โฮเทลส์ มีเกลันเจโล (Starhotels Michelangelo)

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Everything was first class. Check in and check out was very easy. Rita at front desk was excellent and accommodating to all our needs and questions. Will definitely come back here again when in florence. Great walking distance to all major attractions

Great staff, breakfast was excellent, very quiet at all times

Staff very kind and helped with anything. May not have name right but Florincia was best of the best! Did not want to leave! Thank you! ~Mr. Stone USA

Staff members were not friendly. Upon entering the hotel you have to walk down 5 steps before reaching the reception area. No one to greet you or offer to help you with your luggage. So you struggle to bring luggage down the stairs. They seem to ignore you until you reach the reception. Once you reach the reception area no one was eager assist you. I stayed 3 nights. On our 1st night we ordered room service. Ordered pizza, tuna salad, soup and lasagna. Only one item had a cover over it. The soup had a cover but the Soup was cold and salad consisting of the bitter pieces of iceberg lettuce. Pizza was cold lasagna was too. While staying there I was asked why I gave a poor rating. I explained why as I have here and they were more concerned with my opinion of the condition of the room and the hotel.

The rooms and the hotel were super clean. Breakfast for additional fee was absolutely worth it and delicious! Only thing is the room was pretty small. Other than that I would recommend this hotel 100%. Staff were super nice and helpful 😊

Nice room

Excellent hotel! The location was perfect, with easy access to the train station. The breakfast was delicious with a great variety of options. The staff was exceptionally friendly, professional, and attentive, providing outstanding service throughout our stay. They were very helpful in calling us a taxi and providing travel tips. Our room was clean, comfortable, and well-maintained. Overall, a wonderful experience, and we would highly recommend this hotel to anyone visiting the area.

They charged for the breakfast when I checked in, had to remove some breakfast charges since I did not end up having breakfast there each morning. The food was not as good as I have had at other similar hotels in Italy.

The two bar tenders we encountered both nights were fantastic, one was a very tall kind gentleman and the other was shorter and stockier but also very kind

Nice