It was a very bad experience. The doors are designed to open with electronic cards, but they often don’t work properly.
The rooms and hallways smell terrible.
The towels in the room were torn.
The pools shown on the left side of the hotel’s promotional photos are actually part of Kaya Palazzo, not this hotel — yet they misleadingly present them as their own.
We were entitled to an à la carte dinner, but when we tried to make a reservation, we were told it was fully booked for four consecutive days and were not accommodated.
The sunbeds are old and made of plastic.
The floor tiles and ceramics are broken and poorly maintained.
The food quality is low — they sometimes serve meals left over from the previous day or even two days ago.
The alcoholic drinks are of the lowest quality. There’s only one type of beer available: Efes.
For kids activity many children were turned down, as the activities had very limited capacity. That created unnecessary stress for our kids and us.
This hotel is absolutely not worth the price. Avoid it at all costs.
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