La Sapinette Hotel Dalat

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Clean room

We stayed here for 4 nights and the room was very nice with the couch only needing a little vacuuming. The staff are wonderful and breakfast options were plentiful.

None

A nice older hotel with a lot of charm. We got the executive king and it was 2 large rooms with king beds, 2 bathrooms, 2 tv’s, and 2 desks. So much space. Really comfy beds. It was quiet enough for being right in the city. The bathtub is nice and deep. The breakfast buffet was really big. So many options.

Away from noise

Easy to get around the city

There were several issues that significantly impacted the quality of my experience. Firstly, the quality of the provided toiletries was substandard, particularly the toothbrushes which shed bristles during use. When we resorted to using our personal toothbrushes, these were mistakenly discarded by the housekeeping staff the following day, causing unnecessary inconvenience. Secondly, I experienced concerning issues with the front desk service. When requesting assistance to coordinate with our coach service provider for pickup, the reception staff's communication was ineffective. We were instructed to wait in the lobby at 11:00 PM, but the shuttle arrived 50 minutes late at 11:50 PM, leaving us waiting in the lobby for an extended period late at night. These incidents fell well below the standard of service I would expect from your establishment. I hope you will address these issues to improve the experience for future guests.

전반적으로 무난한 호텔입니다. 샤워할때 수압이 다소 낮고, 조식은 평범한 부페식 입니다. 단지 호텔 주변에는 볼거리와 할거리가 거의 없습니다. 야시장까지 차로 10분 거리 입니다. 저녁에 재미있게 지내고 싶다면, 야시장 근처에 숙소를 잡는걸 추천합니다.

I don’t like the noise of construction going on at this property. The curtain shower need to clean and dry completely that to avoid the smelly of old one. The good thing is they change breakfast menu everyday.

Cleanliness, good customer service, breakfast is ok , bathtub is a bit high to climb in. Everything else is ok.