Pullman Zamzam Madina

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Things I liked: -Front desk staff was really kind and welcoming. Especially AbdulBari who went above and beyond to accommodate. Def the best part about the stay. - breakfast on R was great with helpful staff. Things I didn’t like: -housekeeping supervisor was not friendly (Egyptian) I forgot his name. We had issues where they wouldn’t replenish water. Overall I was a bit disappointed with the housekeeping. The most useful and helpful person was Arif who would go above and beyond - that was the best part. - elevator system is terrible. It would stop on every floor before going to your final floor. - rooms were outdated with limited plugs - bathrooms were outdated with no liquid hand soap. They had the bar soap which is not sanitary to use for multi purpose - eg if you have to wash your hands after bathroom and then wash your hand before or after eating food - you would have to use the same soap - very unhygienic. - gahwa would always finish in the lobby.

Staff

Staff

Good

Had a wonderful stay at Pullman Zamzam. The hotel was clean, comfortable, and in a great location. The staff were very friendly, welcoming, and always helpful. Breakfast was excellent with plenty of choice. Overall a very pleasant experience and I would happily stay here again.

Clean

Clean room, great food

The rooms were spacious, and there was plenty of room for extra activities. My stay was 3 nights; some of the things were outdated, and no USB or USB-C connection. Location was excellent, walking distance to Haram. Plenty of things to do around. If you are there just for a spiritual visit, this hotel is perfect. It is a 3-star, and I don't mind staying here again.

Beautiful hotel, perfect location..will definitely be back

Everything was fine.😍