Great value for money, but dont't expect a 5 star experience. The real 5 star aspects are the enormous, clean and modern pool and the staff. The included buffet breakfast was plentiful but the quality was not 5 star quality. The restaurants were almost empty for dinner. I was grateful for being upgraded to a Deluxe room, but it lacked adequate air con - just a fan really and the control panel was not operating to provide cool air. I could not use the balcony or open the door as there was an alarming sign on the door warning of "monkey strike". The facility is next to a deep forest and I saw many monkeys roaming in groups near a food mart and walkways, which was a bit intimidating and affects the confidence of a tourist walking and exploring the surrounds. Apparently, monkeys climbing onto buildings stealing food and objects from hotel rooms is a known thing. From the concierges to reception to restaurant all staff were always friendly and ready to help. The shuttle service to the beach and "Bali collection" helped with transport in a relatively isolated location. Geger beach is a must, with masseurs, eateries, a few shops, and beach lounges. Cash only. Shuttle service seemed limited but adequate for low season. Overall, I would recommend it if you want to be far from traffic, crowds, and lots of souvenir shops, and yet want a very comfortable chilled and affordable experience, whether you are solo, couple or young family traveller.
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