โรงแรมคราวน์ฮาร์เบอร์ ปูซาน (Crown Harbor Hotel Busan)

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Room was big and spacious. Staff were helpful. Could use a bit of updating in the rooms. Close to bus stop and easy to find.

Great place to stay I was impressed

We stayed in the Family Room with Kids Room (Room 515) at Crown Harbor Hotel. Unfortunately, the condition of the room did not meet our expectations. The interior was poorly maintained, with wallpaper that was not properly installed and visible holes in the ceiling corners. In addition, the body wash provided for guests was almost empty and had not been refilled before our arrival. These issues affected the overall quality of our stay and should be addressed to improve the guest experience.

Clean.

Top floor room with great views over the harbour. Spacious rooms, though a little dated. A/C didn't blow that cold. Good location for us.

I gave a low rating due to poor service. There was frequent noise in my room, so I went to the reception to report the issue. Two women were at the desk and acknowledged my presence. However, when I started explaining the problem, they turned their attention to their computers. Realizing that I was essentially speaking to no one, I asked, “Sorry, whom am I talking to?”Then I received service from one of the ladis by slightly lifting one of her hand and pointing at another lady beside her, without neither eye contact nor speaking a word. Although the noise problem was addressed and the room met expectations except the shower room, I did not feel that I was treated with respect.

Fully enjoyed. Food was good and there are many options of Korean food. Only one thing not satisfied was frozen fruits.

It was quiet and the bed was firm enough for me. The room service did a good job of cleaning the room.

The hotel could use some much needed TLC, the staff barely speaks English and not very helpful. The area is dead after 6pm

This was a beautiful hotel with a great view of the harbor and an excellent breakfast as well. They upgraded our room and treated us very well here. We would stay again.