This is the second time I have stayed at the Solana hotel but unfortunately it will be the last. The staff member who checked me in was pleasant but unfortunately a couple who were Infront were struggling to understand what she was saying and there was not much helping them it was almost well it's your fault you can't understand... When my room was ready I made my way and I cannot fault the room was a good size, clean well presented. The shower was good and again happy with that. In the morning I went down for breakfast and it was chaos. One gentleman just accepting everyone to go in find a table that just wasn't available. People were almost falling over eachother just to get a table. After about 10 minutes I gave up as more and more people were wanting tables. It was getting worse. I said to the guy you need to stop people going in to which his reply "you should have arrived earlier". It was 9am when I arrived. This is not full summer time so I hate to see it when it really is full, he just didn't seem to care and finding a member of staff actually working in the restaurant was even harder to find than a table. It wasn't good at all.
Upon check out I mentioned these issues to the receptionist as she asked. No sorry, no explanation all she said was "you have to write a review" so here I am. I presume paid for breakfast and believe me it's not about the money or refunds but nothing was offered.
There's an hotel down the road The Maritim, it may cost more but 100% go there.
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