Novotel Suites Gare Lille Europe

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Room is clean and tidy Air conditoner is ok, but not so powerful. But, at least you can open window to make the ventilation better Do not use the car park near the hotel, and it is very expensive You can park your car at the street near hotel for free from after 19:00 to another day at 9:00am

Excellent location, the staff couldnt do enough for us during the heatwave, all very helpful and were provided a fan when AC wasnt working.

Ac not working

The hotel is opposite eurostar staion and is very conveniently located to explore lille town by walking. The room was clean, comfortable and spacious. However the entrance lobby and corridors are not great. The carpet in corridors looked old and entrance lobby was not attractive for a 4 star hotel. The breakfast selection was limited too.

The staff are helpful and friendly. The hotel is mostly clean - just outside the entrance occasionally needs cleaning. The breakfast is nice. The executive suite is spacious. The only problem is one of the main amenities and it is a big one - no air conditioning during a heatwave! They gave us a fan for the room but it was of limited help.

The room was a good size with a comfortable bed and good bedding. The shower was good and towels were large. The difficulty we had was the air conditioning. It was hotter in the room than the corridor and it made it difficult to sleep and cool down on a hot day. We did ask for a fan and were given one but this didn't really help.

Minimalist. We thought the bar/breakfast area was pretty poorly configured. The table football kept the kids entertained though. The hotel smelt of cigarette smoke a lot, especially one evening when we got back and the whole floor stank. We asked reception if there was anything they could do but they said no. The aircon in our room was hit and miss, some nights it was quite cool but others it was boiling hot. The room itself was okay, room enough for the 4 of us (2 adults, 2 kids - 13yo and 11yo) but the bathroom and toilet were very plastic. Good location for the Eurostar station but fairly poor for getting into town - 15+ mins walk to the Grand Place, felt not far enough for a taxi but too long to walk twice every day with the kids.

great location.

Good hotel close to the train station. Very convenient.

Very helpfull staff, bit outdated but clean spacious room. Extrely good value for money.