When we arrived. The hotel did not have our booking.
Within about half and hour, the back office created our booking.
There was no apology for the inconvenience.
I mentioned to the front desk that it was my special birthday and they promised to do/give something complimentary in our room. Unfortunately, this did not happen.
The main restaurant for breakfast can be very busy.
On one morning, when this was particularly busy, we were shown to an overflow restaurant, which was actually quieter, the staff were excellent here.
Overall, we had an average, but pleasant stay here.
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