When I arrived the desk clerk explained parking and parking costs in the most confusing and incomprehensible way. When paying high rates for a room, why won't they offer free parking?
One of us had an emergency at home so we had to leave one day early. This was told the morning before, but no partial refund was possible because this reservation was booked on Expedia. The clerk said he would ask his manager later if I could get some reimbursement since we did not use the two rooms the last night (of 5 nights), but I knew that would come to nothing, so I did not bother to follow up.
The lobby is a maize trying to find your way around.
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