The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good!
If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable!
The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service.
I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special.
The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel.
Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
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