When you hear the name Hilton, you think it's gonna be a high class place with all the best of everything. In this case, you'd be wrong. I knew from the start I wasn't gonna be a happy camper when I had to wait in line with a dozen people ahead of me trying to check in with the ONE receptionist on duty! The poor girl was doing her best, but was overwhelmed. At least 2 dozen people got in line behind me before it was finally my turn. There were several management-looking people around, but NOBODY helped! They had a special line dedicated to rewards clients, but even when nobody was in that line, the girl wouldn't help any of us peons! There were many other issues, like hallways filled with garbage, extremely slow and confusing elevators, very expensive parking where they charged for a full calendar day even if you were only there for a few hours, and a breakfast buffet that was nothing spectacular, but the worst was no hot water in our room on our final night. DO BETTER!
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