Pros: Bed is clean, air con is silent and works well. The restaurant (Tearoom) served wonderful 5 stars food, including its breakfast. There is a shuttle bus from hotel to nearby and to Vivo city. Fast check in and check out.
Cons: The hotel (for Premier room w balcony) need some facilities upgrading soon and to do a throughout cleaning. Room is generally dusty (seen from cups and parts of cabinets) and tile floor need proper mopping (the tiles had some chocolate stains from previous occupant which i had to clean), the cleaners were rushing to clean during peak hours. The basin and shower area wasn't clean properly. The shower water will wet the restroom as the glass door is not properly sealed. There are no space or equipment to hang multiple wet clothes and shower towels (poor design) Additional towel and toiletries requests (from room TV app) only came the next day afternoon.
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