โรงแรมซาฮิด สุราบายา (Sahid Hotel Surabaya)

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

bed was not changed, hair and stains, was late, we were tired, so we just slept fully clothed, probably if we complained about the problem would have been solved, but we didn’t see it just after showering and unpacking

Breakfast was good, amazing staff, location near train station ( not recommended for family with small children ).

The

Hotel is good for the money. Gym is not a gym. Dirty and all broken. Good location to see the submarine

My third stay at this hotel. I keep returning because of the Sahid's convenient location next to Stasiun Gubeng (especially if you plan to take 7:00 am train to Malang). You can walk to the station in 3 minutes. The Sahid is also only a 5 minute walk to Plaza Surabaya, and only about 20 minutes walk from the busy city center of Tunjungan. However, the Sahid is 30 years old and shows its age. Budget tourists might be more satisfied with this hotel than business travelers. The staff do their best to keep guests happy, which means jumping over some hurdles. I give them an "A" for trying!

There is a problem with people smoking throughout this hotel. The hotel was seemed fully booked during my stay. Large groups of locals congregated in the halls, smoking and talking. Also, the hotels.com website states that the Sahid has a fitness center, a claim that should be removed. The "fitness center" is a small and smelly room in the basement with a 30-year old broken stationary bicycle. This was all rather annoying. However, I must add that when I made a complaint, the hotel staff turned did their utmost to make me happy. My compliments to the staff for making my stay more pleasant! By the way, the location is excellent. Next door to Stasiun Gubeng. A 5-minute walk from Plaza Surabaya.

Near malls and Dr Soetomo hospital..serves our purpose well.

staff were friendly and helpful. room service for food was good.

I have to pay for the breakfast at the hotel which were a few variety of food.

Hotel is old and noisy because next to train station. WiFi is weak and slow.