Sheraton Johor Bahru

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Amazing hotel, super big and clean. A mall beside. Perfect

Attached to shopping mall

Wonderful 1N stay, hotel conveniently linked to the mall.

Hotel breakfast was really crowded so will be good to go during non peak hours. Hotel was great and stay was comfortable. However it was my husband’s birthday, the staff initially promised some decoration in the room and a complimentary cake as a surprise but it was not delivered.

Great experience

Excellent room, great breakfast variety and attentive staff

Stayed at the hotel for a one night getaway from Singapore. Enjoyed the convience of my refreshing stay as the SKS mall is linked to it. The room was clean , bed comfy and the breakfast had a good variety of local and continental foods. The staff are kind and polite to greet you each time at the lobby, hallways and pickup areas. Highly recommend for short stays with families or friends.

Extensive breakfast spread.

Best part was the exceptional service. Especially Tara at the breakfast restaurant (her big bright smile and efficiency) and Giresh at the bar (he went out of his way to cater to our requests)

Staff were friendly. Building itself and decor are gorgeous. Rooms clean and well appointed. Concierge service in disarray. Asked for something special for my wife as it was her birthday. Concierge finally got back to me 3 days after my original outreach. Said they would put a small decoration and a piece of cake in the room prior to our arrival, which I thought was great. Nothing in the room upon arrival. I emailed the concierge team about my disappointment and got no response back from them at all. Checked out the next day and left and nobody from the hotel said a word about it. They were all friendly so I can only assume it was the managements attention to process detail and discipline lacking. Would have expected a little better from the Sheraton brand.