Hospitality & Services: I rate them at 0. The staff is courteous but not helpful at all. They don’t answer front desk phone calls, no one comes to clean your rooms daily services as they promise at check in, you have to basically walk over to the front desk to pick your towels and toiletries.
Facility: our room was dirty when we walked in - lots of sand on the carpet, fridge was not working, bathroom didn’t have shampoo or conditioner. There was also mold present. There are no fans or ventilation in the elevator - they stink and are basically hotter than the outside climate.
Bar Services: super expensive and for the money they charge the drinks are super watered down. I would not recommend getting drinks at this location.
Food Services: Their live omelette counter is amazing. However, other food services staff members are rude and they will ignore you despite of multiple calls. We tried speaking with their manager and were told that she is not there but was standing behind the door and watching us complain. They don’t restock food in timely manner.
Location: It is super noisy because airport is literally right across the street. Low flying planes and helicopters through out the day. Nights are quite though after about 10:30.
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