ยูโนะซาโตะ ฮายาม่า (Yunosato Hayama)

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Breakfast was traditional Japanese faire, which was delicious and changes every day. They had 3 family onsens that you could use with your children. That was quite fun for the children. The staff was attentive, hospitable and went out of their way to make sure the guests were comfortable. Our room had a bath fed by hot spring water so we could then soak in the comfort of our room. All in all, a wonderful experience

I cannot express what I felt, I was looking for a ryokan to have a nice relaxing moment and I found this ryokan. For the moment I entered my room it was stopless, a nice tatami room, big enough to accomodate 3-4 people. A PERSONAL ONSEN INSIDE YOUR ROOM!!! and overall was the best stay in all my travels to Japan. The hotel is near the 7 hells of Beppu and is easy to find. THE BEST RYOKAN EVER.

The private onsen were phenomenal. The onsen in the room was also amazing. The main clerk made sure to explain everything he could about the room, the baths, and the entirety of the building. Breakfast was also amazing, a large spread of what I hope is a traditional Japanese breakfast.

Loved free open-air kashikiri bath. Meals were also very impressive.

The hotel is quite old. Very low shower flow. The meals are quite nice. Services are alright. No taxi services in the area. Need to order from the counter.

This part of our Japanese trip was terrific in all its aspects. We had a bit of drive, and a late lunch was the first thing on the agenda. We were directed to several nearby restaurants to choose where to go. Our luggage was secured. When we returned and checked in, the customer service was exceptional. We were shown all the facilities, and the owner demonstrated how to use them. I was surprised we had to nominate our mealtimes, but I later understood why. We pre-booked dinner, and it was superb. It included hot and cold dishes and was very filling. The quality of the meal was second to none. After dinner, we enjoyed an onsen that was included in our accommodation. I loved it - the privacy and the experience. The bedding on the floor which for someone who was cramping badly overnight - it proved difficult for me to escape the pain. However, that was a distraction rather than any fault with the facility in the scheme of things. Breakfast was equally good. Overall, this was a fabulous stay, and the hosts were typical of the Japanese, very polite and accommodating. When the next day, we visited many of the sites in Beppu, and we were grateful that we took the opportunity to visit the town and this hotel.

I think alot of the review calling this place old are just wrong this place is excellent if you want to do the hells tour and go around bath hopping . It has a traditional feel to it and the staff where helpful and the half board the food and way it was displayed was often the best part of the night.

I had great time with wonderful hardworking staffs here. They are all taking their jobs seriously, and hospitality services were beyond professional expectations. Onsens and bath options are so many that i got to enjoy several different onsens within this facility. Dinner and breakfast were extremely luxurious that i cant believe how relatively cheap to enjoy! Location may be hard to access from beppu station, but if you ask staff to reserve van taxi for large party members a day in advance, no big deal (2050 yen from beppu station to this ryokan, but we all gave extra 1000 yen for tips for great taxi service drivers).

Entrance of Hotel looks like a out of bisiness in few month. Better have garden work and clean. I don't use this hotel again .

Staff are friendly, hotel is a bit dated but we enjoyed our stay.