Sunny Days El Palacio Resort & Spa (Sunny Days El Palacio Resort & Spa - All inclusive)

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Overall, I had a good experience during my stay. The sea, weather, and food were excellent and truly enjoyable. However, I was disappointed with the attitude and level of support provided by some members of the reception team upon arrival, which negatively impacted the beginning of my stay. While the resort has many positive aspects, I believe additional staff training and improvements in guest service would greatly enhance the overall experience.

Reception staff are nice and helpful. Restaurant is okay but food not the best and drinks specially from coffee machines are terrible. Rooms are very old with old furniture and need renovation. Beach is okay and ground is rocky and needs more attention from staff regarding cleanliness.

The front desk staff were nice and helpful, Rooms with very old furniture and need renovation. Beach is rocky and needs more attention regarding cleaning it. Food at the restaurant is okay but not the best. Drinks specifically from coffee machines are terrible.

Don’t stay here . It takes you ages to get to reception if you are in room 6035. They are under construction so it’s very noisy !!!! It’s dirty with cola bottles and plastic in the ocean. The all inclusive has so many restrictions . The food is disgusting , the FISH HOUSE fish is is inedible . ONG I could go on forever .Dont waste your money . The staff try and bribe you all the time .

Staff are rude and unhelpful! Rooms are run down, WiFi does not work for iPhones - as I was told by reception. You can only use the standard buffet restaurant all others you are unable to book. Terrible experience. Walked to the marina most days to get out of the hotel

Very beautiful hotel

For this price, this hotel is best choice. Staffs are nice. Food is not great. But for the price is good. I will be back again.

Very nice view rooms could be cleaned abit batter but overall it’s fair to say they were liveable The food was a no go spent most days without food on a all inclusive holiday

The room not clean the bed never have clean sheets I reported to the front desk that never mop the floor even once during 8 night stay The food excellent Every thing excellent but the room dirty

I really liked my stay here! The staff was wonderful, outside property beautiful, great location, and easy to get around. The only discrepancy was my room when I checked in, every was clean except for the floor, it was a little wet and grimey, so I grabbed one of the extra towels from the bathroom and did a quick mop up of the bedroom floor to dry and clean it up so I could walk around with dry feet. That, and, I fiund out on premise, for non Eastern European visitors, like myself, the main cuisine in the main restaurant was Eastern European, not Egyptian, but the other restaurants with various other cuisines open only for dinner. So I had Eastern European style breakfast and lunch, which was OK, but I was hoping for a more international menu from their main restaurant open for all meals, now I know. Still, 4.5 stay for me, thanks again!