- Orders will be confirmed instantly. Please contact the customer support center if you did not receive confirmation information.
- The value pack will expire after 3 months of purchase.
- Free cancelation on the value pack before expiry and usage.
- Partial and full refund/reissuance/extension on the value pack is not allowed when at least one coupon is used at expiration.
- Return on coupons:
i. If you cancel a whole booking that is made with a coupon:
- Any non-expired coupons will be returned to your account when the refund amount equals or exceeds the cancellation fee. Otherwise, no coupons will be returned.
- Any expired coupons will not be returned to your account
ii. If you cancel part of your booking and request for a partial refund
- no coupons will be returned.
iii. If the booking is canceled due to uncontrollable reasons (eg. train strikes)
- Any non-expired coupons will be returned to your account"
- The availability of each transport product varies depending on the actual supply conditions. Please refer to the separate transport product pages on the "Where can I apply the coupons" section above for coverage and availability. Early bookings are encouraged to avoid any stock-out and issues.
- A minimum spending of EUR 200 is required when using the Car Rental coupon.
- Maximum discounts apply. Please refer to the "Discount details" section on activity page for details.
- Users are allowed to use only 1 coupon for each transaction. These coupons cannot be used in conjunction with other Klook promo codes.
- Should any disputes arise, Klook reserves the right of final decision.