Klook partners with catering merchants to offer the best deals and catering experience to you. The short answer is we save you time and money. On Klook, our catering partners provide exclusive discounts and offers, including but not limited to free delivery, discounts and free appetisers. We also perform a regular quality check on our catering partners to make sure you have the best catering experience on Klook. Ranging from friends’ gatherings, family parties to company events, you can find all you need for catering, compare different caterers and place an order seamlessly here.

Depending on the caterers, the lead time required is usually 1-3 days. It varies from caterer to caterer. Details could be found in each package.

It varies from caterer to caterer. The normal lead time is 1-3 days, yet it is always hard to predict what dates will fill up the fastest, particularly during festive seasons which require ordering 2-5 days in advance. We suggest you place the order as soon as possible, since orders are taken on a first-come-first-serve basis.

There’s a minimum spend for a la carte menu for each caterer. Details could be found in the package details.

On Klook, you can order a la carte or sets for catering. From a la carte packages, you can order individual dishes from a menu comprising appetisers, salads, mains and desserts.

It varies from caterer to caterer. Details could be found in the package details. Generally speaking, the delivery times range from 10am to 8pm with a 1-hour interval. For instance, if you choose the 12:00 time slot, your order is estimated to be delivered between 12pm and 1pm.

Klook partners with catering merchants to offer the best deals to you. Most of the caterers on Klook offer free delivery across Hong Kong or in selected districts (excluding remote areas like Repulse Bay and Cyberport). In each package, you will see how much delivery fee is charged for each district and whether the caterer offers free delivery in your area.

Unless the package explicitly states “door-to-door delivery”, the driver assigned by the caterer will deliver your order to the closest parking location of your housing estates or buildings.

You are recommended to choose packages that state “door-to-door delivery” in its package name. Alternatively, you can place the order on Klook and contact the caterer quoting your order number. Our catering partners will see if it is possible to provide door-to-door delivery and provide you a quotation on the extra charges required.

We understand plans change. In the case you need to amend your order, please contact the caterer quoting your Klook order number as soon as possible. Our catering partners will see if it is possible to make these changes and provide confirmation once your order has been successfully modified to your needs.

Our catering partners will pre-order the food ingredients for your order once they receive it. Therefore, once your order is placed, no cancellation is allowed. However, if you need rescheduling your order, please contact the caterer quoting your Klook order number as soon as possible. Our catering partners will see if it is possible to make these changes and provide confirmation once your order has been successfully modified to your needs.