Service was excellent, breakfast was excellent. The room was the main problem. The shower did not function, there was the hand held shower which was broken and so you couldn’t use the shower handless. The rain shower head flooded the floor unless you tipped towards the shower wall to prevent it from spilling over the tub and pooling on the floor. The air conditioning was controlled by the hotel and went off periodically, especially in the middle of the night! I had to request it to be set. You had no control on the temperature. The in room safe was not attached to the anything (screws are rolling lose inside) you could walk off with it. No coffee or water in the room. Did not feel like a four star hotel. The furnishings are top quality but the amenities are borderline. The staff is wonderful, Mario and Simone and the breakfast staff are excellent as well as the breakfast. Onsite parking is 15 euros per night and is limited space, 4 cars max. One night my car was parked outside for a few hours to accommodate someone visiting the hotel. Location is very good for access to the ferry service, not near the beach.
Free parking