தனியார் கார் சார்ட்டர் இடமாற்றம் கோலா சிலாங்கூர்

Ken Ooi was our driver and he's very polite and hospitable. He even warned us about mosquites and got us repellent as well to make our trip a memorable one. We highly recommend him as a driver

The driver arrived on time for pickup and was very friendly. If you're going to see fireflies, you must book transportation in advance, especially for families with kids.

在當地透過客服能有即時聯繫，配合的司機提早到飯店來等，途中下超大豪雨，視線很差，還好有司機盡責地把我們送到目的地，回飯店時，他ㄧ路介紹美食，還帶我們去買道地的宵夜，真的要給他讚！

下單後一直沒有收到聯絡信件，聯繫客服客服人員熱心幫忙處理，終於聯絡到。司機先生問了行程還帶我們多參觀了兩個地方，還有熱情的分享跟導覽，時間上安排得剛剛好，也讓行程變豐富，家人們都很開心！

기사님이 친절하셔서 편하게 다녀왔습니다

The agency that came through Klook contacted me 1 day ago, but the number of people and vehicles were assigned incorrectly. You can only communicate with the company through company chat via email. Typing in the chat window was inconvenient and slow, so I requested WhatsApp, but because it was the company's policy, we communicated slowly for 3 hours and were barely able to properly allocate the time, number of people, and vehicles. During this process, I chatted with a customer service representative, but they were not aware of the problem at all and did not respond. In the meantime, I have rented a car through Klook more than 10 times, and I learned that problems like this can occur!