வெனிஸில் உள்ள டோஜ் அரண்மனை மற்றும் செயின்ட் மார்க்ஸ் பசிலிக்கா சுற்றுலா

人美讲解非常棒的美国姐姐提供的讲解真的学到了很多很多历史的知识，让我有了一次难忘的深度的威尼斯之旅，感谢！

Easy to meet guide as per instructed. Guide was knowledgeable. Fully immersed into the story behind the Doge Palace - Bridge of Sighs and St Mark's Basilica. Guide provided enough time to be mesmerized by what is inside. Freedom to take pictures while listening in and considerate to give ample rests in between.

We showed up for the tour 30 minutes early. We found the people checking us in and we were not on their list. For the next 30 minutes, they tried hard to solve the problem and were unsuccessful. The tour started without us. Klook did refund my money, but I would have liked to see the inside of these places. The outside is spectacular.

our guide was a local Venetian lady who was lovely and had so much knowledge.

最威尼斯的講解以及文物的介紹非常的詳盡，總督宮跟馬可大教堂講說的非常好，令人愉快.

ZERO, thousands spent on a vacation, only to find out our booking through Klook.com did not workout. Tour guide did not know who we were nor could they find us on the list. Tour not provided and vacation to Venice Italy a total bust. Online klook customer service slow +1hr no resolution, waited 24hrs as requested by klook to resolve refund and no resolution. seeking other legal avenues to resolve, by definition SCAM, DO NOT USE KLOOK.COM

10時で予約しており、時間前には着いてましたが、現地に着いたらKlookの手違いで予約されてませんでした。現地の人もサンマルコ寺院のチケットは本日分はもう売り切れのためツアーに参加できないと。Klookに問い合わせたところ、早急に別の時間でのツアーを組むとのことであったが24時間以内には連絡しますとふざけた対応。キャンセルするかと言われたので、この場合キャンセルしたら返金されるのかと聞いたら話をはぐらかしてきたので、何回も質問したところようやく返ってきた答えが返金については確実な事は言えないと。。。後日結局返金されてましたがふざけてる。。。

the guide was great, I gave 3 stars because what your actually there to see isn’t massively impressive.

poor instructions on meeting point location. the description does not match as the map provided which caused us missed the tour.

we arrived early and waited and there were no groups that were with Klook. waste of money