The Secret Con Dao

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Hotel is new, so everything that new hotel entitles, you'll get. However, staff is not trained

Beautiful resort. Great location with lovely food. Good value for money and definitely recommend.

We were initially hesitant about staying here after reading some reviews mentioning rude staff, but that couldn’t have been further from our experience. The staff were absolutely incredible—kind, welcoming, and always willing to help with anything we needed. They truly made our stay feel special. We loved our room and the property overall. The resort is beautiful, well-maintained, and has such a relaxing atmosphere. It was also very convenient to walk around, with everything we needed close by. Overall, it was a fantastic place to stay, and we would definitely come back.

Breakfast was varied and very fresh. The room was excellent. Clean and extremely comfortable. Beautifully presented.

Gorgeous hotel. The rooms are spacious and clean, the staff are super friendly, pool area is great and location it’s perfectly close to everything. Definitely recommend!

Overall the location is good and the pool and breakfast are great. Biggest problem is the staff. They are rude, lazy and generally unhelpful

Incredible location, great breakfast and beautiful hotel with very nice staff.

The room cleanliness was superb & this was maintained throughout our stay. We really like the idea of being ecologically friendly with the changing of bed linen & towels on request only. The staff always has a smile & a good morning for us. The welcome platter was a beautiful touch. The very disappointing thing during our stay was lack of available sun beds by the pool & beds being reserved with towels & not used for the greater part of the day. I only managed to get a sunbed on our final day for a couple of hours in the late afternoon. As this was the last week of a very busy 3 week trip to Vietnam that was supposed to be all about relaxing by the pool with my book I was quite put out. Also at breakfast time it was sometimes extremely busy & hard to find a table. The staff seemed to be a bit overwhelmed with the amount of work they had to do & very often foods were not replenished in a timely manner & the coffee machines were often ‘out of action’ We also found the service to be lacking at the Spice Restaurant, after waiting 35 minutes to order a drink (it was not busy) & then told that our first 3 drink choices were not available ( which one of them was fresh coconut?????) Having said that the hotel itself is beautiful with fabulous views & we certainly loved our stay on Con Dao Island.

Great location and the sunset lounge is really cool. The food variety for breakfast and dinner buffet is okay but not a lot of variety from day to day. Main complaint is the charge for bike rentals and the pool is a little cold, but I was there in December (the windy cold season)

great customer service