Holiday Inn Express & Suites Johor Bahru, an IHG Hotel

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The hotel is about 10 to 15min walk from City Square and easy to get to. Initially, we did not know how to get there, so took a bus from JB Sentral, #J10 and drop about 350 meters from it. Staff guided us to go to the 3rd floor carpark and turn right towards Public Bank, City Square is just after it.

Perfect for couples spending 1 night, checkpoint is 10 mins drive away and staff were friendly

Towels frayed, safe deposit not working. Tech called but couldn’t fix it.

Overall, the hotel’s location and cleanliness were excellent. The staff were polite and helpful, and the front desk kindly allowed us to check in early upon request. The breakfast was nice, although the dining area was a bit small and finding a seat could be challenging due to the number of guests. The rooms were clean, and the hotel provides a free shuttle service back to JB City Square, but it is advisable to book your seat early. The only downside was that the air conditioning in one of our rooms was quite noisy and loud, which made it difficult to sleep comfortably. Despite this issue, I would gladly return to this hotel again.

Staff were friendly and attentive

Convenient and quiet ;)

Overall great breakfast and good accomodation

I had an event at Persada Johor International Convention Centre, and the hotel is just 2 mins walk down. Super convenient. It is in a quiet location so less jams getting there and back.

Decent breakfast with store to cook eggs and also noodles section. The in house video uses all staff for the production - good idea. Near the kotajail and zoo so a worthwhile visit while staying here. Compliment to Citra and Sham - friendly and welcoming. The room is relatively near just some piping sound in the room on and off from room 524.

the hotel and the rooms were super clean. we enjoyed our stay. The checkin process took only 2 mins to complete and it was a breeze. definitely recommend stay at this hotel. They also have a complimentary shuttle from CIQ. the breakfast was good, they had a good spread.