Numa Berlin Potsdamer Platz

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Interesting concept but it was very nice and efficient

The accommodation was great, on the most part, with a few little issues. Communication from Numa was great and their live chat was quick and effective. Room was well provisioned and access to other things like extra tea/coffee/towels was super easy. Was weird there being no staff present on-site though but caused no issue. I would say it could do with a vending machine and an accessible toilet on the ground floor. The main issue was with the room. The sofa had been through the wars - plenty of suspect stains and wasn’t in its prime. Remotes were battered and required us to juggle usable batteries during our stay. A very minor issue with the tv being framed-in meant we couldn’t connect any USBs which was a shame. Balcony and roof area needs some TLC.

Easy check in, check out & luggage storage - great stay.

Wrong room category assignment upon check-in /instead of balcony, given larger room with extra sofa. Compensation? 20% future booking. Avoid.

I had one 3-day stay at Numa, Potsdamer Platz in Berlin. Overall considering facilities and location this accommodation is reasonable value for money, especially if you are on budget. There were many problems however, and I will never choose this accommodation again. 1) The place is dirty, especially room floor and bathroom. 2) This “hotel” has no reception (you get code and all instructions online). When I arrived at the front door, equipped with all codes and entry instructions, I was fumbling with the keypads for about 10 minutes and was unable to enter building. Fortunately another guest arrived and showed me how to operate doors. Each time you need to go in or out, you need to enter 5-digit code on small key pad at several doors. 3) This is very aggressive business. In total they sent me over 40 messages on email and phone for this one stay. They want city tax payment well in advance and they sell other services. You must fill forms and surrender all information in order to receive code. 3 months in advance, they started sending me daily threatening messages that I must register online or I will not be allowed entry. Then I must fill online forms to “successfully check out”. 4) They advertise “free gym access”. When I arrived, I spend several hours, but was unable to gain access to free gym. The web link takes you to a landing page for a 3rd party which is a major fitness suite provider in Berlin. You become victim of another aggressive business attempting to sell you

Effortless check in, great room

Good

Really nice and comfy place.

Slightly impersonal Breakfast there was more packaging then food

The property owner is very helpful and personable. He gave us advise on things to do in the Quedlinburg area and wanted to make sure we enjoyed our stay. The apartment was clean and well appointed, as well as being close to the main city square where there are plenty of dining and shopping options. The upstairs bedroom was quiet and comfortable, as was the sofa bed for our children downstairs. If I am ever in the area again, I will definitely stay here!