Bilderberg Hotel De Keizerskroon

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No small breakfast option so €22 was excessive for a bowl of cereal, a coffee and an OJ. No other options in the area. The room was OK apart from the pile of pubes in the corner next to the loo. The banging from below, and as we were on the 1st floor, it wasn't another guest, was the worst bit, this went on til midnight and no staff could explain what it was or why. Wasn't worth the money, I expected better.

The Bilderberg Hotel De Keizerskroon is a very comfortable hotel with easy parking and a very helpful staff. It is in a beautiful area off the main road almost next to the entrance to Het Loo Palace. The dinner in their restaurant was very nice, as was the morning breakfast. We would stay here again.

Good hotel and very big rooms with balconies

We stayed here also a year ago and the hotel has definitely taken a turn for the worse. They have removed the front desk and replaced it with self check in iPads. Whoever thought of this should be fired immediately: a hotel relies on its personal touch and human interaction. I’m young and able, but no guest arriving after a long journey wants to fill out info on an iPad! Everything about our stay felt cheap. The hallway to our room was freezing. The duvets are so thin that we called (from our cell phone because there’s no phone in the room) for a second duvet, the floor in the bathroom is unheated and freezing, and I could go on. Our son with baby had a second room and they informed us in advance that they charge extra for a baby cot (unacceptable). There’s a coffee station in the lobby and it says with big letters that if you’re a guest staying in the hotel, you’re not allowed to use this coffee station (also unacceptable). It’s Christmas but not a festive chocolate in sight (I could swear there were chocolates last year at the front desk!). No welcome note or welcome gift in the room. Everything about our stay said that this hotel is past its prime and won’t survive. Our stay was just mediocre at best. One positive: the gin and tonic with berries in the bar is fabulous and the bartender was great (tip for the hotel: keep him).

the stay was good as always but be aware of following payment problem: When you pay in advance via Expedia, the hotel will require a full payment again during the internet check-in. Only when you ignore the complete electronic check-in via the net, you will have to pay the remaining local tax and “service” charge. So don’t respond to their continuous requests to check in up front when you have made a payment vie Expedia. It is an known error in their reservation system, so be aware!

Healthy breakfast that should not be missed with a variety of delis

Simple but comfortable beds and good amenities at the room. Balcony was a relaxing place

Stay was generally good although Hotels.com didn't inform me that the pool was closed for renovation. The online room guide you're sent to suggests you can request different pillows but reception looked at me like it was the weirdest request and just said "all the rooms have the same pillow". Bathroom, while clean and absolutely fine, doesn't match the high decor standard of the rest of the room and the showerhead had a lot of timescale on but not a deal-breaker for me. Shampoo and conditioner don't really lather but that's probably hard water (causing aforementioned limescale). Room itself was nice, well decorated with a nice balcony. The sofa was particularly excellent for a hotel and very welcome. Staff were pleasant and helpful (except for the pillow situation). TV was good and Chromecast a nice feature although lacked instructions how to activate it. Air conditioning worked well in the heatwave. One minor maintenance issue with a wardrobe hinge but didn't impact me. Hotel itself is in a lovely neighborhood but is just that but too far from the city centre for my preference. Overall a good place to stay with a few minor drawbacks. We're it closer to the city centre I'd happily stay again at the price I paid.

Wonderful hotel, staff, location, ambiance, food all excellent. I've stayed at this hotel every time I venture to Apeldoorn, always had a great stay. This year the reception desk has been turned into a self service with help provided by friendly staff. Not sure this is an upgrade but it didn't detect from the experience.

Superb staff & superb food