Tweed Central Motel

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I booked this motel for two adults and was very disappointed with our stay. The room was not adequately prepared, with insufficient bedding provided. There was no doona or top sheet—only a very thin, small blanket, which was not enough for two adults or for a comfortable night’s sleep. The smoke alarm had been removed, leaving the back plate attached to the wall. Cleanliness was also below expectations, with hairs in the bathroom and a dead fly left behind. The curtains had mould all along the bottom of them. Overall, the room did not meet basic standards for comfort, cleanliness, or safety. I would not choose to stay here again.

It was clean, but very old.

All good you pay for what you get. Satisfied with what I wanted.

Comfortable beds, generally clean and relatively well maintained, needs a significant upgrade, needs a lot of work, very outdated with poor maintenance having been done in the past

The motel is in need of a major upgrade.

Cheap to a whole new level. Reception not open at check-in or at any time really, need to ring for assistance. Fridge turned off, aircon remote batteries removed, therefore need to turn on and fit batteries to start these appliances. Microwave looked great until you press the start button which doesn't press to start. No bedside lamps or light switches so you need to get out of bed to turn switch off. Our room had 1 ceiling light working out of the 2 (2nd switch was missing) and 1 floor lamp. The positives are, good bed, full size fridge, a couch and table and chairs, in reasonable condition. For a hotel room, they had plates, cutlery, glasses including tea towel and washing liquid which was a help. We also left our phone chargers behind, when i rang the next day, they had them, but, they are too busy to take to Post Office to send to me, (even though i was paying for postage)and i would have to come pick them up. Doh! I live hours away, hence needing a Motel for 2 nights. Im never going cheap again, here at Tweed Central Motel or anywhere else.

Very disappointed with this stay and would not return. The property advertised staffed reception from 2pm onwards and optional contactless check-in/check-out. We arrived around 4:45pm and reception was unattended, with no contactless check-in available. I instead had to call a phone number taped to the reception door for someone to attend. The room also did not match the listing in several significant ways. The “king room” was not a true king bed but two single beds pushed together. The room advertised a balcony, however the room provided was ground floor with only a sliding glass door. Mobile key entry was advertised but a physical key was provided instead. The room itself was poorly maintained. The mattresses were extremely uncomfortable, there was only a top sheet on the bed with no quilt or blankets, and the bathroom appeared to have black mould issues with an old mouldy shower curtain instead of the glass screen shown in photos. The shower plumbing made loud banging noises and the hot water became dangerously hot almost immediately. The fridge was switched off, unstable, and had damaged seals. The TV was very slow and did not include the advertised premium channels. The room was also clearly not soundproof as advertised, as noise from nearby guests could easily be heard throughout the night. Overall, the room did not match the advertised listing and raised genuine cleanliness, maintenance, and safety concerns.

Great stay, awesome service and good location.

It’s in a very good spot

Get kicked out on nsw time