Ramada by Wyndham Mussoorie Mall Road

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Clean room , warm staff, excellent food

No food available @ room services . Alacart No choice but to opt for buffets meal . Bad food

Good service

Great staff, very courteous and helpful. Loved the breakfast and high tea. It felt like a family get together. The property is obviously old and the management keeps updating. Rooms are small but clean and updated. Views are amazing.

Here are the major issues with this property: 1) Like any other hotel on the Mall Road, you can't get to the property in a cab. You must either walk to the property from the Mall Road entrance or call the hotel to send their car to the Mall Road entrance. Being unable to take a car to the hotel is primarily a bigger problem for any traveler with difficulty walking. The porters carried our luggage from the Mall Road entrance to the hotel. Hiring the porters is your responsibility, by the way. 2) There is no elevator or lift for the second floor. You have to climb stairs to get to the second floor. Anyone with problems with climbing upstairs should not book any room on the second floor. 3) The gym was a joke. Two of four machines were not working at all, and one was in a bad shape. 4) The hotel has one restaurant. The breakfast was good, but the lunch and dinner menus were quite limited, and the food was of average quality. 5) The restaurant plays loud music during dinner, usually from 9.30 pm onwards. This can be pretty disruptive for the hotel guests.

Needs upgrade

Positives: Good breakfast, location is close to Mall road, Staff is very cooperative and there are some activities organised by hotel for guests Negatives: Rooms are basic with old furniture, they're extending the hotel further downhill which completely destroys the valley view Overall it comes across as a pricey hotel for what it serves

The staff and management tream were courteous, efficient and extremely helpful. Their efforts at looking after our group made us feel like we were staying with family. The team responded to all of our whims and fancies and made our stay at the property one of the most memorable moments for my family. For this, I wish to thank them from the bottom of my heart!

Close to Mall Road. But entrance is difficult for the downward slope and ban on taxi entry. Food quality was ok but nothing extraordinary, needs improvement. Staff were very courteous and helpful.

Value for money