SANA Berlin Residence

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Very well-maintained rooms - even if you leave the room as late as 4 PM, housekeeping manages to clean the room. Other hotels just skip room cleaning for that day. The hotel also had a champagne and pastries delivered to room as gift for a special day! Thank you for your thoughtfulness.

Clean room. Helpful staff

Great check in and well appointed apartment with AC and full kitchen. Would stay again

Great room in very nice and modern hotel. Loved the pool and spa area. Fastest and smoothest elevator I have used. The staff we interacted with were friendly and professional and we would definitely stay there again!

Apartment room was good, well equiped and clean. The hotel was nice, the staff helpful and the food excellent. The only issue we had was the room was very warm overnight despite advertising rooms were air conditioned it was not available (told it is not switched on until it gets to a certain temperature).

The staff was very helpful. Big apartment. The location is very good, just next to U3. Many restaurants around, Kadewe, many shops. The neighborhood is very quiet.

Good

Hotel is in a great location for exploring Berlin, close to transport, shopping and eateries. Underground parking was convenient and restaurant meals were above average. Unfortunately the apartment we booked wasn't available when we arrived, and whilst we received an upgrade, the provided room didn't have all the facilities that you would expect from a suite. Staff were extremely helpful and apologetic for the inconvenience and provided assistance when they could to compensate for the error. Would happily stay here on our next visit to Berlin.

We rented 2 rooms, a two bedroom unit through the hotel itself, when hotels.com said none were available, and a 1 bedroom unit through hotels.com. The two bedroom unit had a European washer/dryer combo in the room which was extremely convenient, although as is typical it took a long time to completely wash and dry a load of dirty laundry. Based on the hotels.com listing, we thought there would be a washer/dryer in the one bedroom unit, but there wasn’t. Nevertheless, both units were large and very comfortable, including a large bathtub/shower. The location was across the street from a U-Bahn station which made access to the rest of Berlin very easy and also across the street was a Donner kabob shop which our taxi driver said had the best donner kabobs in Berlin. They were excellent and very filling. Further down the street was a wonderful Lebanese restaurant, which had some of the best Middle Eastern food we’ve had. The breakfast buffet at the hotel was plentiful and tasty.

Nice clean rooms, friendly staff, good location.