U Hotels Makati

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The Hotel was nice accommodating and well maintained.

The key won't work, i have to go back at the reception area to always activate the key in order to open the door lock.after few days of our stay, the door dont lock( terrible!), we came back from our room the door was unlock and never lock. They asked us to transfer another room , but we are going to check out the next day, and for me, it was inconvenience because we have to pack again our luggage.the internet as well was so slow, was so dis appointed.

Horrible Wi-Fi and little 5G coverage in room

Wi-Fi is basically unusable including the TV, but slippers are great!

Best hotel in Manila . Staff was great and clean

Really no amenities to speak of. One day the meal was excellent but the remainder they were okay. Claim they have the best coffee but it was far from great. I could drink it but no real desire for a second cup. The staff were polite and attentive. The rooms were only average and rather small. Everything was clean and tidy. We moved to another hotel for some luxurious living and amenities but the price was substantially higher. The hotel was okay for the lower price.

Amazing food and truly the best coffee! The El Mundo staff were attentive and friendly. Also hats off to the security guard!

I like the room clean,bed so nice also.

Everything is Great

This was one of the worst hotel experiences I’ve had. The toilet didn’t flush properly, and although someone came once to try to fix it, they couldn’t and did not follow up or offer a room change. You can imagine how “fun” it was having to pour water from the bidet sprayer for 5 to 10 minutes after each use just to get a partial flush. That was not the only issue. The safe was not working and was never fixed, and the AC unit kept dripping outside, creating constant noise. Overall, the staff seemed indifferent and unwilling to properly resolve even basic problems. Definitely not a pleasant experience.