BEI San Francisco, Trademark Collection by Wyndham

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The rooms were disgusting stains on the floor and comforters. The gentlemen at the counter gave us another room and it was just as bad. Huge convention going on However

Check-in was easy and quick. Parking was available and easy! We were in walking distance from the theater which was the goal, and a bakery was within the block as well. Hot water was fast and plentiful, and the ice machine was just a couple doors down. They didn't seem terribly busy for a weekend, so no issues with the elevators. Would recommend.

The room was super dirty

Stayed one night for a concert, a plus was that it was close to the concert venue and we were able to walk. Only thing I would say is the floors in our room had stains on the carpet which was a little offsetting. But overall it was a good stay. Parking was expensive considering how tight parking is.

I appreciated staying here as this was my first time in San Francisco. The fact that parking was included for my stay is a huge plus. Especially in San Francisco, where parking garages seem rare and finding parking is even more difficult to find or way too expensive. The hotel was nice and not too far from the pier 39. The staff was very helpful in providing recommendations for places to visit. The room was clean when we arrived, but did seem a little dated. It was still a very comfortable stay. The only thing was I had to ask for more towels, but room service so very fast and provided extra towels quickly. I appreciated and enjoyed my stay. We were here as a family and being here made our time in San Francisco easy and for the most part enjoyable. The only thing I did not like was that they allowed people who were not staying here to park in the garage; but this wasn't the worst part. It was bad in the sense that outsiders who were attending an EDM concert, parked and blcoked people by parking horizontally. They parked behind cars that were parked vertically. They were not cited or towed. It made it hard for people who were staying here, to leave. As a result, we left our car parked here during our stay and took public transportation, to avoid losing our spot or getting blocked from coming and going. Thankfully, I did not have an urgent need to leave or I would have been complaining. I did feel bad for the car parked next to us who was checking out and couldn't for hours.

Lady checked us in helpful. Male staff was rude and not helpful

Amazing staff! Very welcoming! The hotel was under some renovation on our floor but still very quiet. Room was very clean, beds comfortable Just the AC wasn’t too strong. Overall great stay would definitely stay there again!

If the carpets were replaced it would do wonders for the property.

No frills for sure. I expected much more. Our “city view” from the 11th floor was a back alley and view of Valet parking. Stripped down room. Bare bones. Felt hollow. Tv channel selection was horrible. A/C filter was dirty. Breathe bad air all night. Single cup coffee maker and only two coffee pods seated on a shelf. A refrigerator just sitting out in the open of the room that barely got cold. The lobby was a ghost town. No nothing. A vending machine around the corner. Front desk clerk was rude and acted like he didn’t want to give us more coffee. It was not a good experience at all.

Great location near orpheum. Beds were okay. Carpet was pretty stained! Windows dirty.