Grand Elevation Hotel

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staff are friendly

Great service

Very clean and good location, the breakfast and staff very good

Staying there for s nightsvin one ofcthe rooms facing the road. It was noisy and basic. The TV didn't work and the shower was poor, but at least hot. The whole place is tired and dated. Good location for Bassac Lane area, friendly staff. Didn't yry the food.

Reception are non cooperative Beeakfast mot upto standard

When we arrived it was good but the morning there was not even enough food for my group of people. I paid extra money for breakfast but when we got there at 7:30 a few people got food and some didn’t due to no more food left. Later on that day we had some confusion about our keys so we ask them to unlock our doors until we can figure out if we had mistakenly left the keys in the room and the staff automatically as us to pay extra for a key. The following day some of our group was asked if we paid for breakfast not in such a nicely manner. There’s a female staff that just stands there not saying hi nor even help when we go down for breakfast no use of having someone without any people skills. We stayed there for a few days and booked 3 rooms I wouldn’t recommend this place to anyone else.

The staff at this hotel are some of the kindest individuals I’ve met in the industry. Breakfast is buffet style and has a good variety of options. One of the best mattresses I’ve slept on in SE Asia.

Very old building but cozy Just not into rooms without window felt trapped Friendly staff Breakfast was cold but was a ok buffet Needed something printed out and they were very kind to help me out They is major construction happening behind the hotel so it can be a little noisy at times Overall desert place for the price I paid

The reason I chose this hotel was because it was pet friendly. But the area under the bed where pet tends to get in was not cleaned at all and very dirty. If the facility is “pet friendly”, they should improve cleanliness. I also got rash all over my leg because of bedbug. I don’t recommend this place..

Smaller room than I thought 😁 the beds were very comfortable, the shower was unexpectedly small next to the toilet 😁 I had a great time. Thanks for a positive experience in Phnom Penh