Hotel Neutor Express

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The main lobby smell pee. There’s no A/C in the unit only small business electric fan,and it’s not enough for 2 person. It’s too hot.

The hotel building I stayed in needs to be renovated

Room was good, bed comfortable.

First there's a homeless dude sleeping at the lobby. Then I get allergic reaction from the carpet in the room. I don't recommend this place at all it's not even cheap.

The staff were lovely and helpful but the rooms were dated and old.location good and beds comfy. Tv no channels but was able to watch my phone on TV so not an old one lol but nothing else. If you are looking for a hotel just for a base to sleep then it's bang on

Good and helpful staff, Location

Terrible experience. When we arrived, I noticed there was a sign advertising a free bus pass for the city and surrounding areas. When I inquired about this pass the woman at the front desk said “I wouldn’t do that, everything you need is in walking distance, it’s only useful if you need to leave the city”. I replied that we were going be leaving the city for some activities, and we were hoping to visit a pool which was a little further from walking distance, so the pass would be helpful. I was met with rude and sarcastic remarks and said if I want to do activities outside the city I should just “book a tour.” She would not give us the free buss pass that was advertised on the front desk. The next day, another staff member was working and happily gave us the passes when asked for them. This hotel is also very dirty, not well maintained and is on a very busy street corner so you will not get much peace since there is no air conditioning and you will need to leave the window open at all times. The “double bed” is 2 twin beds pushed together on very flimsy mattresses which always separated whenever my partner or I rolled over in bed. The hotel is close to a lot of tourist attractions, however it is just not worth it. Very disappointed.

Nothing the place was disgusting dirty and things crawling all over the floor and bed and the bath was full of hair never again and I definitely wouldn't recommend it

The location close to the Old Town was excellent; nothing else to recommend it…

La ubicación buena, pero el hotel necesita renovación , el desayuno excelente al igual que el personal