San Francisco Marriott Union Square

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Great room. Loved all the lighting options. Drinks in the bar were ridiculous, $18 for a gin and tonic!

The location was excellent and very convenient for exploring the area. The room itself was comfortable, but I was disappointed with the cleanliness. I found hair on the bed, in the bathroom, on the bathroom wall, inside the shower, and around the sink, which was quite unpleasant. The shower also had a drainage issue, and the water would not drain properly while showering. My experience with the staff was mixed. The staff during check-in were not very welcoming, but the staff at check-out were friendly and helpful. Despite these issues, the hotel has a great location and many positive aspects. I enjoyed the convenience of the area and appreciated the friendliness of the check-out staff. I hope the cleanliness and maintenance standards can be improved, as this property has the potential to provide a much better guest experience.

na

The staff were very kind. Disappointed there wasn’t room service available. My room was ready early which was awesome, but the bathroom wasn’t clean. Great location.

I'm not a complainer at all - But my experience was NOT GOOD! I could hear the person in the room next to me snoring all night! I would like a refund!  Mike

Great location

Good location and a nice place to stay.

No me agrada que cobren una cuota adicional al pago de la estancia. 30 dlls por día y es una obligación hacerlo. El parking carísimo por día 80 dlls.

Overall all was clean and friendly staff .

Missing laundry