Disneyland Hotel

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I have stayed at the disneyland hotel in the past and was so excited to stay there again...we felt welcomed! Rooms are out dated but I was willing to put this behind me for the environment a second time. I am not to sure what happened this time...not sure if it was due to the july holiday that staff were not welcoming. I didn't feel the same bubbly, excited personality I felt on my first trip. I booked a room via a third party. Buy be aware... what third-party has as room description can be different from what you get! For example my room indicated I had booked a standard double queen bed with day bed. When I entered room I had a small standard queen room and no day bed. I called to speak with front desk and I was told that "third party's should not be describing room and that I should have called in advance to Indicate that I needed day bed." Front desk girl said, " its a busy holiday weekend and we do not have any other rooms." I kindly asked to speak with manager. I was put through to manager, who thankfuly did change my room.but I was asked to wait until new room was clean. We waited for an hour, no staff called to update room was ready! We were tired from driving 5hrs to get there. It made our day feel very long. Next, ATM machine was broken. I was told nearest ATM was in downtown disney. Lastly, gift shop will not hold purchases if going to pool ( park gift shop do). Just disappointed, spend good money but no magic spark!

We were greeted at the Disneyland Hotel by friendly staff members that quickly helped us to get checked in. Our rooms were ready and the Bell Person came to our rooms with our 15 bags very quickly! Therefore was beautiful and well maintained! The best part was the easy entrance and exit to the Disney parks ! It was my granddaughters first visit to Disneyland and she loved the hotel! It is so kid friendly!

There couldn’t be anything more beautiful and designed than this facility they’re just

Everything was great! The staff was friendly and helpful, the rooms clean and the pools the kids loved. My grandchildren my wife and myself enjoyed ourselves verry much.

Room was very spacious and clean. Bed was comfortable.

We had a wonderful stay at the Disneyland hotel. It was so convenient to walk to the parks. The food and shopping on the property were excellent.

They need a smoking section!

Family-friendly clean rooms staff was great!

wonderful service.

The staff is great, the rooms were spotless…However, given what you pay, the hotel is highly overrated. There is no complimentary breakfast or even water. You get that at a budget hotel. Granted, there is complimentary water on the first floor, but after a long day at the park, that felt so far away…Also, everything closes by midnight, so if you’re hoping for some unwind time at a bar or looking for a snack, you’re out of luck. You’ll need to anticipate these things beforehand or wait in a long line at the park. Just stay at a cheaper nearby hotel instead.