Point A Edinburgh Haymarket

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It was so cold and air blowed to my bed the first night in late June. The room AC was put on “eco-friendly “ mold. We had to warm the room second day and turned the AC off at night to be able to sleep.

55

I did not care for coffee served in main lobby. Staff was very helpful and professional.

The hotel was great. A little pricey for the “breakfast”. But staff was very helpful and friendly. Only issue was where the put the toilet paper holder behind you so that you have to twist to get paper. But that was minor. Will stay again

Great hotel clean and great staff

The staff were very welcoming. The rooms were small, and the breakfast was quite basic.

Brilliant stay. Only reason for 4 star and not 5 is that the room was so small considering the cost.

Great value for money, it is a smart hotel with comfortable room and amazing staff. Decent size room. Breakfast was decent at the cost charged. Near to Haymarket station and walkable to most attractions.

I was quite disappointed with my stay. While the hotel’s policy states that rooms are only cleaned and rubbish removed on request, this creates an experience that feels more like staying in an Airbnb than a hotel. For the price being charged, I would expect basic housekeeping, such as emptying bins and making the bed, to be part of the daily service rather than something guests have to ask for. The breakfast was another letdown. The selection was extremely limited, and much of the food was cold, making it poor value and not a great way to start the day. I was also surprised to find there wasn’t even a kettle in the room. Having tea or coffee-making facilities is something I consider a basic expectation in a hotel. Overall, the experience didn’t reflect the price paid. With better housekeeping, improved breakfast quality, and simple in-room amenities, this hotel could offer much better value. Unfortunately, based on my experience, I wouldn’t choose to stay here again

The staff were excellent. Bed was extremely comfortable. One issue, our room was not "refreshed" (new towels trash emptied)when requested. Alisa took care of it personally. She was great. Lobby bar music was a too loud to have a beer, relax with friends. When requested, night staff turned it down to a reasonable level.