Riad Karmela

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Staff were outstanding especially Mohamed!!

Wonderful, super helpful and accommodating staff, beautiful Riad. We loved our stay and hope to come again!

We loved our stay here!

We had a wonderful 10 days at the Riad Karmela. We stayed in the Abdou suite, with rooftop terrace. The suite was clean and spacious, with excellent air conditioning. The bed was very comfortable. The bathroom was a bit old, but worked perfectly and was clean. We loved our suite! Even without the private terrace, there were lots of spots around property to lounge in the sun or shade. The property itself is beautiful, and the amenities are generally good. There is a pool available to guests at the riad next door (same owners), but we didn't use it. The internet was very good, and the property was clean. We ate breakfast daily, and it was fantastic - croissants, toast, sweets, pancakes, and an omelette station - all included in the price. My only suggestion is that the coffee machines remain available all day - if you missed breakfast (8-10am), you missed coffee since they put the machines away and there is no coffee in the room. Coffee machines in the room might help as well. One other warning is that there are lots of stairs in this complex, without an elevator. So you should be able to climb stairs to stay here. Finally the location - brilliant! It's in the heart of the medina, and very safe even at night. Just don't be deterred by random people saying "the road ahead is closed". Stay the course - they are leading you elsewhere. Shout out to the most helpful staff - Ibrahim and Omar - but all staff were so helpful! You were wonderful! Thank you also to the owners!

We stayed in this pretty Petit Riad for two nights with our daughter and her friends. The Petit Riad is a separate 3 bedroom house with ensuite bathrooms and lots of sitting areas to gather, talk and play cards. The rooms are large, air-conditioned, clean, nicely decorated with comfortable beds and nice linens. A great breakfast is served on the rooftop of the adjacent Riad Karmela Princesse...loads of fresh fruit, breads, olives, meats and cheeses. We also enjoyed a lovely dinner on the rooftop of Riad Karmela one evening. The staff are friendly and helpful. We loved our stay in the Petit Riad; it was a perfect oasis from the bustle of the medina.

Great experience, I’ve never had such great service. Everybody in general was super attentive and made us feel like home, the food and every detail was perfect. Will recommend 100% and wish I could come back and stay here again.

Breakfast choice was fantastic, we loved it! Everything fresh and would recommend highly. The room was spacious and clean, space and hangers to hang clothes, good air con. Nice space up in the rooftop

We had a great stay at Riad Karmela and we were impressed how warm and helpful the staff are. Mohamed and Amine were especially helpful to us with arranging transportation and making sure we get to our destinations on time and safely. The breakfast was amazing and there were lots of options with fresh fruits and vegetables. Our room was spacious and clean. We highly recommend this hotel and good location in the medina.

Initially, I was hesitant about our decision to stay at the Riad instead of our usual chain hotel. However, as soon as we stepped into the hotel, we felt like we had found our own home. The staff, from the housekeeper to the management, were incredibly friendly and treated us like family. We thoroughly enjoyed every moment of our stay. The room and bathroom were smaller than we had anticipated, but we didn’t mind. The location was very convenient, right next to the shops. We were a bit sad to leave, as we had truly enjoyed our stay. The environment and atmosphere were lively and welcoming. We want to express our gratitude to Said, Amin, Hakim, and Oman. We wish we could remember everyone’s name, but we want to thank them all for taking care of us. We definitely plan to return and recommend the Riad to our family and friends. We had an absolute blast and will never forget our stay!

Incredible stay. Wonderful (complimentary) breakfast and the most professional and courteous staff. Clean and charming. A must-stay in Marrakesh!