Hotel Vicenza

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First time in Istanbul, and man this was a great choice for hotel! The location, perfect for grabbing quick bites from local vendors, close to metro and train if you choose to use them (the nearby university station is great!). It's also close to some main roads so using Uber for those longer rides is pretty convenient. Hotel staff is amazing! They helped us arrange boat tour at an amazing price, with full service driver and dinner onboard the cruise. What an amazing choice it was to take their word that it's worth doing. No amount of searching online on those tour websites could ever get you that level of experience for the price and convenience they offered. Room was pretty clean and spacious. AC was pretty good during the night, I usually put the temp to 16-18C and in this room I couldn't go lower than 20C without feeling cold. The pools, esp. the roof pool was a really good thing to have during those hot days we stayed. Restaurant has tasty food of all kind. After trying out the various street food and other restaurants in the city, we kept coming back to this one. It's definitely pricier than alternatives, but well worth it imo. Service was also pretty good.

Good , well run hotel. Good location and transport access

Staff were friendly and helpful in resolving a room issue which was dealt with promptly and without inconvenience or fuss. There was a good breakfast selection and we found the hotel location excellent for the old town tourist attractions. The only minor negative was the late night noise from surrounding bars but this is unavoidable in such a central location and was not overall too detrimental to our stay.

Great hotel.

Clean, well located and great breakfast. Swimming pool outdoor is a huge plus

This is a nice hotel with friendly/helpful staff however the infrastructure is getting a bit tired. A lot could/should be improved if the staff cleaning the rooms linked better to management/maintenance. How can a bed which is missing legs and rocks like a dingy be made up twice and know-one reports this problem? Likewise how can you clean a shower and fail to notice (and report) that the shower head holder is missing? The front desk staff tried to help but moving rooms twice in one week was not ideal The other real issue is that both the outside pool and roof seating area were closed for the duration of our stay - If a significant facility like a pool/roof terrace is closed please amend your entry online so customers are aware. More attention to detail and effort to identify faults and get them fixed!

While the staff were exceptional, our stay was disappointing. The AC did not work, wifi was only accessible from reception, the roof top pool was closed for maintenance, and our room leaked from a vent in the ceiling. We were disappointed after three weeks of fantastic hotels to conclude our vacation this way.

Everything's perfect.

Hotel needs upgrade. Rooms are very old and outdated, carpet is dirty and stained. large selection of breakfast menu but taste is very average. I was disappointed with suhur plate during Ramadan, only a few slices of cheese and bread. However, staff are friendly and helpful. Very good location. close to shopping and metro.

Ok